This English-language DMCA Policy is the governing version. Translations into other languages are provided for convenience only. In the event of any conflict, this English version shall prevail.
This DMCA Policy forms part of our Terms of Service and our Privacy Policy.
★ = Key sections (Agent registration, Takedown form, Repeat-infringer policy)
Twiikle, Inc. ("Twiikle," "we," "our," "us") respects the intellectual property rights of others and expects users of the Twiikle Service to do the same. We comply with the Digital Millennium Copyright Act of 1998 ("DMCA"), 17 U.S.C. § 512, and operate under the Section 512(c) Safe Harbor framework for online service providers.
To maintain Safe Harbor protection, Twiikle complies with all five statutory conditions under 17 U.S.C. § 512(c):
| Condition | How Twiikle Complies |
|---|---|
| (1) No actual or "red flag" knowledge of infringement | We do not pre-screen user uploads. We do not operate automated content-matching at the time of upload (see §3) |
| (2) Expeditious removal upon notice | Valid notices are processed within 24–72 hours (typically < 24h) |
| (3) No direct financial benefit attributable to infringing activity | Affiliate commissions are distributed identically for all qualifying content regardless of subject matter; we do not promote, recommend, or weight infringing material |
| (4) Designated agent registered with the U.S. Copyright Office | See §2 |
| (5) Repeat-infringer termination policy in place & reasonably implemented | See §8 (Three-Strike Policy) |
Our Safe Harbor compliance framework draws on Viacom International Inc. v. YouTube, Inc., 676 F.3d 19 (2d Cir. 2012), which established that service providers must have specific (not generalized) knowledge of infringement before removal obligations attach.
In accordance with 17 U.S.C. § 512(c)(2), Twiikle has designated an agent to receive notifications of claimed copyright infringement. The Designated Agent is registered with the U.S. Copyright Office at dmca.copyright.gov.
| Field | Information |
|---|---|
| Service Provider | Twiikle, Inc. (Delaware C-Corporation) |
| Designated Agent | DMCA Agent, Twiikle, Inc. |
| Mailing Address | [Address on file with U.S. Copyright Office] |
| dmca@twiikle.com | |
| Online Submission | Five-Step Takedown Form (in-app & web) |
| Copyright Office Registration | Verifiable at dmca.copyright.gov |
Only notices sent via the registered email (dmca@twiikle.com) or submitted through the in-app/web Takedown form will be processed. Notices sent to general support, social media, or other channels will be redirected and may be subject to delay. Notices that do not satisfy the requirements of 17 U.S.C. § 512(c)(3) may be deemed insufficient.
Twiikle is built on the DMCA Safe Harbor framework but adopts three deliberate operational choices that distinguish us from larger platforms (e.g., YouTube). These choices are documented here for transparency to both rightsholders and creators.
Twiikle's long-term policy goal is to convert adversarial takedown relationships into commercial partnerships: rightsholders who would otherwise issue takedowns may opt into a future revenue-share program, in which their content remains live on Twiikle in exchange for a share of attributable affiliate commissions. This is a forward-looking policy commitment, not a current feature. Until launched, the standard Safe Harbor takedown procedure governs.
Twiikle accepts DMCA takedown notices through a structured five-step form. The form is available both in-app (Settings > Report > Copyright Infringement) and via web (https://twiikle.com/dmca).
The form is designed to ensure that every notice satisfies 17 U.S.C. § 512(c)(3) and to deter abuse. Each step requires affirmative input — copy-paste of boilerplate is detected and rejected at the perjury-attestation step.
Full legal name, mailing address, phone, email of the rightsholder or authorized agent. The form distinguishes between (a) copyright owner and (b) authorized agent (e.g., counsel, publisher, label). Agents must briefly describe the basis of authority.
Title, description, registration number (if any), and a URL or other identifier for the original work. A reasonable representative sample is acceptable where multiple works are infringed.
The exact Twiikle URL(s) of the allegedly infringing content. Each URL must be entered individually — bulk lists pasted as a single block are flagged for re-entry. Vague descriptions ("everything on this user's channel") do not satisfy the specificity requirement.
The complainant must type out the following statements in full. Checkbox-only attestations are not accepted:
Typing rather than clicking serves the same purpose as a written signature under § 512(c)(3)(A)(vi).
Before submission, the complainant is shown a final warning:
"Any person who knowingly materially misrepresents under this section (1) that material or activity is infringing, or (2) that material or activity was removed or disabled by mistake or misidentification, shall be liable for any damages, including costs and attorneys' fees, incurred by the alleged infringer, by any copyright owner or copyright owner's authorized licensee, or by a service provider, who is injured by such misrepresentation, as the result of the service provider relying upon such misrepresentation."
The complainant then signs by typing their full legal name. By submitting, the complainant acknowledges potential 512(f) liability for misrepresentation.
To be effective under § 512(c)(3)(A), a notification must include all six statutory elements. Our Takedown form is designed to elicit all six:
Notices missing any element may be deemed insufficient. We may, but are not required to, respond to insufficient notices with a request for the missing information.
| Step | Action | Timeline |
|---|---|---|
| 1 | Notice received via dmca@twiikle.com or the in-app form. Case assigned a unique ID | Same day |
| 2 | Reviewer confirms all six statutory elements are present | < 24 hours |
| 3 | Identified content moves to DMCA_REVIEW state and is hidden from public feeds, search, and other users | Within 24 hours of validation |
| 4 | Uploader is notified by email/in-app and receives a copy of the notice (with the complainant's contact details unless removed for privacy in accordance with §13) | Within 24 hours of action |
| 5 | A strike is logged against the uploader (see §8) | Same step as #4 |
| 6 | The uploader may file a Counter-Notification under §7 | Any time |
| 7 | If no Counter-Notice is filed within a reasonable period, content remains hidden. If a Counter-Notice is filed and the complainant does not initiate court action within 10–14 business days, content is restored under § 512(g) | 10–14 business days from forwarded Counter-Notice |
When content enters DMCA_REVIEW, the underlying media file is retained in private storage for the duration of the proceeding and for the retention window described in our Privacy Policy §6.5 (7 years for DMCA records). This permits restoration if (a) a Counter-Notice succeeds, (b) the notice is withdrawn, or (c) a court orders restoration. Public access is, however, immediately suspended.
If you believe your content was removed or disabled by mistake or misidentification, you may submit a Counter-Notification under 17 U.S.C. § 512(g). Counter-Notifications must include all elements required by § 512(g)(3):
Counter-Notifications are submitted via the same Five-Step form, reconfigured as a Counter-Notice flow. Upon receipt of a valid Counter-Notice, we forward it to the original complainant and inform them that we will restore the material in 10–14 business days unless we receive notice that they have filed an action seeking a court order.
Materially false Counter-Notifications also expose you to liability under § 512(f). Do not file a Counter-Notice unless you genuinely and in good faith believe the takedown was mistaken or misidentified.
Pursuant to 17 U.S.C. § 512(i)(1)(A), Twiikle has adopted and reasonably implements a policy for the termination of subscribers and account holders who are repeat infringers.
| Strike | Trigger | Consequence | Channel / Account |
|---|---|---|---|
| Strike 1 | First sustained takedown | Specific video hidden; written warning issued; uploader required to acknowledge policy | Channel remains active; all other content remains live; monetization remains active |
| Strike 2 | Second sustained takedown within 12 months | Specific video hidden; monetization paused 14 days; mandatory copyright education prompt | Channel remains active; non-strike content remains live |
| Strike 3 | Third sustained takedown within 12 months | Account terminated; all content hidden from public; monetization_enabled = false permanently for this account | Account terminated. A user may create a new account only after a 30-day cool-down and only if they have not engaged in pattern evasion |
Strikes for music copyright (mechanical, synchronization, and sound-recording rights) are recorded under a parallel ledger because the rights structure differs. See §9.
DMCA strikes (§8) and community-guidelines strikes (e.g., harassment, spam) are tracked under independent ledgers. Accruing one type does not contribute to the other.
Music copyright is structurally distinct from other categories because a single recording typically embodies multiple rights (composition, sound recording, mechanical, performance, synchronization). For details, see our internal review document 음악_저작권_법적검토.html. Key operational points:
Fair use (17 U.S.C. § 107) is a recognized defense to copyright infringement in the United States. Before filing a takedown notice, complainants are required by law to consider whether the challenged use is fair use. See Lenz v. Universal Music Corp., 815 F.3d 1145 (9th Cir. 2016) ("the Dancing Baby case").
Uploaders who believe their use is fair (e.g., commentary, criticism, parody, news reporting, education, transformative use) may assert this position in a Counter-Notification (§7). Twiikle does not adjudicate fair-use questions itself; we follow the statutory notice-and-takedown / counter-notice procedure and defer fair-use determinations to the parties or to a court.
17 U.S.C. § 512(f) creates civil liability for any person who knowingly materially misrepresents that material is infringing or that material was removed by mistake. Twiikle:
Bad-faith notices also waste the time of legitimate creators and our moderation team. Please file responsibly.
While the DMCA is a U.S. statute, Twiikle accepts and processes copyright complaints from rightsholders worldwide. Functionally, the Five-Step procedure satisfies the formal-complaint requirements of several major foreign frameworks:
| Jurisdiction | Framework | Twiikle's Approach |
|---|---|---|
| European Union | Digital Services Act (Regulation (EU) 2022/2065) | The DSA Article 16 notice mechanism is mapped onto the same Five-Step form. We process DSA Article 16 notices identically and provide statements of reasons under Article 17 |
| South Korea | 저작권법 OSP 면책 (Copyright Act Articles 102–104) | "권리주장자 통지" 절차를 동일한 5단계 폼으로 운영. 위증 진술서를 명시적으로 포함 |
| Japan | プロバイダ責任制限法 (Provider Liability Limitation Act) | 送信防止措置 procedures handled via the same form; complainant identity disclosure handled under the Act's two-step process |
| United Kingdom | Online Safety Act 2023; CDPA 1988 §97A | Notices treated as DMCA-equivalent unless complainant specifies a UK-court-ordered takedown |
| Other jurisdictions | WIPO / Berne Convention members | Notices accepted; processed under DMCA-equivalent procedure |
For jurisdictions with different procedural requirements, complainants may attach jurisdiction-specific supporting documents. Twiikle's governing law is the law of the State of Delaware, United States.
The DMCA contemplates that the contact details in a notice will be shared with the alleged infringer. To balance transparency and privacy:
| Purpose | Channel |
|---|---|
| DMCA Takedown Notices (preferred) | In-app Five-Step Form / https://twiikle.com/dmca |
| DMCA Designated Agent (statutory) | dmca@twiikle.com |
| Counter-Notifications | In-app Five-Step Form (Counter mode) |
| General Legal | legal@twiikle.com |
| Privacy Inquiries | privacy@twiikle.com |
Twiikle, Inc.
Delaware C-Corporation
DMCA Designated Agent — registered with the U.S. Copyright Office at dmca.copyright.gov.